Notice of Rate Changes Beginning in August 2025

On June 16, 2025, Sandy City Council adopted the FY 2025 Master Fee Schedule, which includes the following rate changes for SandyNet residential and business level services inside Sandy city limits. This rate increase will only change the 500Mbps Up/Down and 1000Mbps Up/Down fiber optic services within Sandy city limits.

Upcoming Rate Changes for Residential and Business Fiber Optic Service inside City Limits

These changes are reflected in the draft of the SandyNet Master Plan, which calls for a rate increase in order to be in line with achieving the goal of financial sustainability. This increase was originally deferred in the fiscal years of 2023-2025, when there was record high inflation and the cost of delivering services increased. We understand that price changes are frustrating, and the decision to raise prices was not made lightly.

We’ve worked hard to keep prices affordable and prevent any unnecessary rate increases. The August rate increase will help SandyNet continue to offer its broadband services and support to you and the rest of the community for years to come. We know there is never an ideal time to implement price changes, and we appreciate that you have chosen SandyNet to be your local broadband provider.

If you have questions regarding this upcoming change, or any other billing or technical questions, please reach out to our support team at 503-668-2923, or submit a request for support by visiting sandynet.org and selecting the contact us button.

-- SandyNet Support Team