Library FAQs

Library FAQs

How do I:

...get a library card

To get a library card, bring an official photo ID and proof of address to any LINCC Library Location.  Residents of Clackamas, Multnomah, Washington, and Hood River County Library Districts, Camas, or the Fort Vancouver Regional Library District are eligible for a free library card for use at any LINCC library. Out of district residents can get a card for an annual fee. a hold?

To place a hold, go to Click the Place Hold button for any item after performing a search.  If you are not already logged into, you will see a login screen when clicking on the Place Hold button. Please enter your library card number and PIN, then click the Log In button.

...renew materials online?

To renew materials, go to Log in at the top of the screen, click My Account, and then click the Checkouts tab. Check the boxes next to the items you wish to renew by clicking on the square to the left of the item title. Click the Renew button.

  • You may renew everything at once by checking the box next to the word "Select All" before clicking the Renew button.
  • Most items will renew 5 times if no one else has placed a hold on the item.

...renew materials by phone?

Please call our automated TeleCirc number at 503-659-8634.  During hours of operation, you can call the Sandy Library at 503-668-5537 or the Hoodland Library at 503-622-3460.

...renew an Interlibrary Loan item?

Call 503-723-4900 or e-mail

Please note: renewals are up to the owning library of the material. Please allow 1-3 business days for a response to your request.

...request that the library purchase an item?

Call or stop by your local library. Most of them have a form or a process for library users to suggest items for purchase. 

You can also use the Contact Us feature on the site. Please make sure to mark your comment type as a "Suggestion" before submitting it.

...find or reset my PIN?

Your Personal Identification Number (PIN) is a 4 digit password that you create when you apply for a library card. If you don't specify a PIN on your application, then the default PIN is the last 4 digits of your primary phone number.

Your PIN serves as a password to your library account, and helps protect your privacy. You may also use your PIN to renew your library items via the TM3 Automated Phone Renewal System at 503-659-8634.

If you need to reset your PIN, click "Log In" at the top of the page, and then click the Forgot my PIN link. For further instructions, contact your library or view PIN Reset Help

...sign up for the Sandy and Hoodland Library Newsletter

Fill out the Online Form to receive the monthly newsletter by email.

...volunteer at the Sandy or Hoodland Library

Fill out the online volunteer application. If you have any questions, please contact the Sandy Library by phone at 503-668-5537 or by email at, or contact the Hoodland Library by phone at 503-622-3460 or by email at

...return items at other LINCC libraries

Except for cultural passes, items that belong to any LINCC library can be returned at any other LINCC library. See Locations & Hours for a list of all LINCC libraries.